Returns Policy

1.1 When you buy from Taj Global Ltd (tajstores.co.uk), we want you to
be happy with your purchase. However, we know sometimes you may need to return
products. This policy sets out when you can return products, and how to do so.

1.2 If you wish to return an item for any reason, we will be happy
to offer refunds or exchanges provided the goods are in fully resalable
condition. In such circumstances, before using the product, please get in touch
with our customer service team with in 24 hours of receiving your package who
will guide you through the process on +44 0 207 377 0061 or email us at sales@tajstores.co.uk and
we will get back to you. The return process of the product may be restricted
depending on the nature and category of the product, as outlined in our Cancellation Policy.

Condition for return:

  • Please notify us about any damaged goods or defective products within 24 hours of receiving your items, in line with the clause 20.1 of the T&Cs.
  • Products should be returned in their original packaging along with any tags, labels and return form.
  • It is advised that the return items should be strongly and adequately packaged so that there is no damage of goods in
    transit.
  • Any refunds due will be credited within 5 working days of us receiving the goods depending on any circumstances.
  • Returned packages should be sent via registered post.

Our return postal address is: Taj Global Ltd, 112 Brick Lane, London E1 6RL United Kingdom